Associate - Client Experience in Dumka – Freshers

About the role

As a vital part of the Client Relationship department, you will engage directly with customers, ensuring their needs are met and exceeded in the fast-paced logistics industry. This role is ideal for recent graduates from any stream who are eager to launch their careers in a leading logistics company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate