Associate - Client Experience in Durg – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client inquiries and ensuring a smooth experience with our services in the logistics industry. The ideal candidate is a recent graduate from any stream, eager to learn and contribute to a dynamic team. You will have the opportunity to develop your skills in customer service and relationship management while working in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month