Associate - Client Experience in Eluru – Freshers

About the role

In this role, you will engage with clients, addressing their inquiries and ensuring their needs are met effectively. Your proactive approach will help foster positive relationships, ultimately driving client satisfaction and loyalty. This position is ideal for recent graduates from any stream looking to jumpstart their careers in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month