Associate - Client Experience in Erode – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills while working closely with clients to ensure their needs are met and their experiences are positive. Your responsibilities will include assisting clients with inquiries, providing information about services, and supporting the overall client relationship process.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month