Associate - Client Experience in Etawah – Freshers

About the role

In this role, you will play a vital part in enhancing our clients' experience by addressing their needs and ensuring satisfaction with our services. As a key member of the team, you will interact with clients, resolve inquiries, and support the overall client relationship management process. The ideal candidate should have completed their graduation in any stream and be eager to develop their skills in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate