Associate - Client Experience in Faizabad – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client inquiries, ensuring their needs are met, and contributing to their overall satisfaction with our logistics solutions. We are looking for enthusiastic fresh graduates from any field who are eager to learn and grow in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month