Associate - Client Experience in Faridkot – Freshers

About the role

In this role, you will engage with clients, address their inquiries, and ensure a smooth experience throughout their journey with us. Your strong communication skills and a customer-centric approach will be key in building lasting relationships. If you are a motivated individual ready to work in a dynamic environment, we encourage you to apply.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month