Associate - Client Experience in Fatehabad – Freshers

About the role

As a fresh graduate, you will engage with clients, ensuring their needs are met and providing assistance to improve their overall experience. In this role, you will be responsible for managing client inquiries, resolving issues, and maintaining strong relationships. A proactive approach and excellent communication skills are essential to succeed in this dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month