Associate - Client Experience in Firozabad – Freshers

About the role

As a fresh graduate, you will be responsible for engaging with clients, addressing their inquiries, and ensuring smooth communication throughout their experience. This position is ideal for individuals who are eager to learn and grow in a fast-paced environment. You will work closely with experienced professionals, gaining valuable insights into client relationship management.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate