Associate - Client Experience in Gandhidham – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills in the logistics industry while working closely with a supportive team. Your responsibilities will include assisting clients with inquiries, ensuring timely communication, and contributing to a seamless service experience. This role is perfect for individuals who are eager to learn and grow in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate