Associate - Client Experience in Ganganagar – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, contributing to the satisfaction and retention of our valued clients. In this role, you will assist in addressing client inquiries, providing solutions, and ensuring a seamless experience. Your communication skills and proactive approach will be essential in building strong relationships with clients and supporting their needs.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate