Associate - Client Experience in Giridih – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills while working closely with clients and addressing their needs effectively. In this position, you will engage with clients to ensure their queries and concerns are managed promptly, contributing to a seamless service experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month