Associate - Client Experience in Guna – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry and develop your skills in client relationship management. This position is ideal for individuals who are eager to learn and grow in a fast-paced environment. You will be responsible for assisting in client interactions, addressing inquiries, and ensuring a seamless experience for our customers.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month