Associate - Client Experience in Guntur – Freshers

About the role

As a key member of the Client Relationship department, you will assist in addressing client queries and ensuring satisfaction within the logistics industry. This position is ideal for recent graduates eager to start their careers in a dynamic environment. In this role, you will interact with clients to understand their needs and provide tailored solutions.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month