Associate - Client Experience in Habra – Freshers

About the role

In this role, you will interact with clients to address their inquiries and provide solutions that enhance their experience. You will also collaborate with various departments to ensure that client needs are met, helping to foster strong relationships and build trust. This position offers a competitive salary, along with the chance to develop your skills in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate