Associate - Client Experience in Haldia – Freshers

About the role

As a key member of the Client Relationship department, you'll engage with clients, addressing their needs and ensuring their satisfaction with our logistics services. We are seeking recent graduates from any field who are eager to start their careers in the dynamic logistics industry. Your responsibilities will include communicating effectively with clients, resolving issues, and contributing to a positive working environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month