Associate - Client Experience in Hamirpur – Freshers

About the role

As a fresh graduate, you'll have the opportunity to develop your skills in the dynamic logistics sector, working closely with clients to ensure their needs are met. In this role, you'll engage with clients, addressing their inquiries and providing exceptional service. Your ability to communicate effectively and build relationships will be key to creating a positive client experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month