Associate - Client Experience in Hathras – Freshers

About the role

You will play a crucial role in supporting client relationships and ensuring satisfaction with our services. As an Associate, you will be responsible for assisting clients, addressing inquiries, and providing support to streamline their experience. Freshers are encouraged to apply and embark on a rewarding journey in the logistics sector.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate