Associate - Client Experience in Hissar – Freshers

About the role

We are seeking a motivated Associate to join our Client Experience team in Hissar. In this role, you will be responsible for enhancing the overall experience of our clients, ensuring their needs are met and their expectations exceeded. As part of a leading logistics company, you will have the opportunity to develop your skills in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month