Associate - Client Experience in Hooghly – Freshers

About the role

As an Associate, you will assist in managing client relationships, ensuring that their needs are met effectively and efficiently. Your communication skills will be key in addressing inquiries and supporting clients throughout their journey. We welcome fresh graduates from any field to apply, providing an excellent opportunity to gain valuable experience in a leading logistics company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate