Associate - Client Experience in Imphal – Freshers

About the role

As a fresh graduate, you will engage with clients, providing support and ensuring their needs are met in a timely and efficient manner. This position is ideal for individuals eager to start their careers in the logistics industry. In this role, you will be responsible for building strong relationships with clients, addressing their inquiries, and assisting with logistical operations.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate