Associate - Client Experience in Irinjalakuda – Freshers

About the role

This position offers a unique opportunity to develop your skills in a dynamic environment, contributing to our mission of delivering exceptional service. The ideal candidate should be eager to learn, possess strong communication skills, and be ready to embrace challenges. If you are passionate about client engagement and looking to kickstart your career, we encourage you to apply.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Client relationship
• Any graduate