Associate - Client Experience in Jalandhar – Freshers

About the role

As an Associate, you will work closely with our Client Relationship department, gaining valuable insights into the logistics sector. This role offers a unique opportunity to develop your skills in a fast-paced environment while contributing to client satisfaction. Freshers are encouraged to apply and take the first step in their professional journey.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate