Associate - Client Experience in Jalpaiguri – Freshers

About the role

As a vital part of the Client Relationship department, you will interact directly with clients, addressing their needs and ensuring a positive experience with our logistics services. This entry-level position welcomes fresh graduates from any field, providing an excellent opportunity to start your career in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month