Associate - Client Experience in Jamnagar – Freshers

About the role

As an Associate, you will engage with clients to understand their needs and ensure a seamless experience. Your responsibilities will include addressing inquiries, providing support, and contributing to the overall client satisfaction. This is an excellent opportunity to develop your skills in client relationship management.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month