Associate - Client Experience in Jamshedpur – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients to understand their needs and provide exceptional support in the logistics sector. This position is ideal for recent graduates from any field who are eager to start their careers in a dynamic industry. You will receive training and guidance to develop your skills and contribute effectively to our team.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month