Associate - Client Experience in Jaunpur – Freshers

About the role

As an Associate, you will engage with clients, addressing their needs and ensuring a seamless experience. This position is perfect for graduates eager to kickstart their careers in a dynamic environment. We're looking for individuals who are enthusiastic, motivated, and ready to learn. If you're a fresh graduate from any stream and have a passion for customer service, this role is an excellent opportunity to develop your skills and grow professionally.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate

What you get

• ₹15k–₹25k a month