Associate - Client Experience in Jhunjhunu – Freshers

About the role

As an Associate in Client Experience, you will play a vital role in enhancing the overall satisfaction of our clients in Jhunjhunu. This position is perfect for fresh graduates looking to start their career in the logistics industry. You will be responsible for addressing client inquiries, providing support, and ensuring a seamless experience throughout their interaction with our services.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month