Associate - Client Experience in Jodhpur – Freshers

About the role

We are seeking a Client Experience Associate to enhance our clients' interactions in Jodhpur. This role is perfect for recent graduates eager to kickstart their career in the logistics industry. You will work closely with clients to ensure their needs are met and provide exceptional service. The ideal candidate should possess strong communication skills and a willingness to learn.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month