Associate - Client Experience in Jorhat – Freshers

About the role

In this position, you will engage directly with clients, addressing their inquiries and ensuring that their needs are met efficiently. Your proactive approach and strong communication skills will help foster positive relationships and improve client retention. This is an excellent opportunity for freshers to kickstart their careers in a supportive environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate