Associate - Client Experience in Kakinada – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients, address their inquiries, and ensure their needs are met effectively. The ideal candidate should possess a graduation degree from any stream and be enthusiastic about starting a career in the logistics industry. This entry-level position offers freshers the opportunity to gain valuable experience and develop their skills in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate