Associate - Client Experience in Kalpetta – Freshers

About the role

As a fresh graduate, you will engage with clients, addressing their needs and ensuring a seamless experience with our services. Your responsibilities will include assisting clients with inquiries, providing support throughout their interactions, and contributing to a positive client relationship. We are looking for enthusiastic individuals who are ready to learn and grow within a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month