Associate - Client Experience in Kanjirapally – Freshers

About the role

We are looking for a motivated Associate to enhance the client experience in Kanjirapally. This role is ideal for recent graduates eager to kickstart their careers in the logistics industry. As an Associate, you will engage with clients to understand their needs and provide effective solutions, ensuring a high level of customer satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate