Associate - Client Experience in Kapurthala – Freshers

About the role

As part of our commitment to client satisfaction, you'll engage with customers to understand their needs and provide tailored solutions. This role offers the opportunity to develop valuable skills in communication and problem-solving while working alongside experienced professionals in the courier and logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month