Associate - Client Experience in Karaikkudi – Freshers

About the role

As an Associate, you will be responsible for engaging with clients, addressing their inquiries, and ensuring a smooth service experience. The ideal candidate should possess strong communication skills and a willingness to learn about the logistics sector. This position offers a great opportunity to develop your skills in a dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate