Associate - Client Experience in Karnal – Freshers

About the role

As a fresh graduate, you will have the opportunity to develop your skills in a dynamic environment, working closely with clients to ensure their needs are met effectively. This position requires a proactive approach to problem-solving and the ability to communicate clearly and professionally. You will collaborate with various departments to streamline processes and improve client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate