Associate - Client Experience in Kasaragod – Freshers

About the role

We are seeking an Associate in Client Experience to enhance the satisfaction of our clients in Kasaragod. This role is ideal for fresh graduates from any stream who are eager to begin their careers in the logistics industry. As an Associate, you will be responsible for supporting client interactions and ensuring a seamless experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month