Associate - Client Experience in Khandwa – Freshers

Workers Town·Khandwa, Madhya Pradesh

Pay not statedFresherFull-time

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About the role

As an Associate, you will be responsible for assisting clients, addressing their inquiries, and ensuring a smooth service experience. The ideal candidate should possess strong communication skills and a customer-centric mindset. You will work closely with the client relationship team to support daily operations and foster positive client interactions.

What you'll do

Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
Managing the payable for the allocated clients
Building and Maintaining an appropriate network of key contacts for each client
Engagement in reconciliation/ Payments/ DSO
Monitoring day to day operations