Associate - Client Experience in Khurja – Freshers

About the role

This entry-level position is perfect for fresh graduates eager to make an impact in a fast-paced environment. Your responsibilities will include assisting clients with their inquiries, providing support throughout their journey, and ensuring a seamless interaction with our services. We are looking for enthusiastic individuals who are ready to learn and grow within the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate