Associate - Client Experience in Kolar – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients to understand their needs and provide effective solutions in the logistics industry. This position is perfect for recent graduates from any stream who are eager to kickstart their careers in a fast-paced environment. Your responsibilities will include assisting clients, addressing inquiries, and ensuring high levels of satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month