Associate - Client Experience in Kollam – Freshers

About the role

As an Associate, you will play a crucial role in ensuring client satisfaction and maintaining strong relationships. Your responsibilities will include assisting clients with inquiries, providing support throughout the logistics process, and contributing to the overall efficiency of the client experience team.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month