Associate - Client Experience in Kullu – Freshers

About the role

You will be responsible for engaging with clients and ensuring their needs are met effectively. As an Associate, you will work in a fast-paced environment, assisting clients with inquiries and providing solutions to improve their overall experience. Freshers are encouraged to apply, making this a great opportunity to kickstart your career.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate