Associate - Client Experience in Kurnool – Freshers

About the role

You will be responsible for engaging with clients, addressing their inquiries, and ensuring a positive experience with our services. As an Associate, you will work closely with the Client Relationship team to support daily operations and improve client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month