Associate - Client Experience in Ladakh – Freshers

About the role

In this role, you will be instrumental in enhancing the experience of our clients within the logistics sector. Your responsibilities will include assisting clients with inquiries, ensuring timely communication, and supporting the overall client relationship management process. The ideal candidate will have a graduation degree from any stream and a strong willingness to learn and adapt in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month