highlisted
Sign in

Associate - Client Experience in Ludhiana – Freshers

Workers Town·Ludhiana

Pay not statedFresherFull-time
Apply on Workers Town's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

As an Associate in Client Experience, you will play a crucial role in enhancing the overall experience of our clients in Ludhiana. The ideal candidate will be a recent graduate, enthusiastic about contributing to the logistics industry. Your primary responsibility will be to assist in managing client relationships, ensuring satisfaction, and addressing any queries or concerns they may have.

What you'll do

  • Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
  • Managing the payable for the allocated clients
  • Building and Maintaining an appropriate network of key contacts for each client
  • Engagement in reconciliation/ Payments/ DSO
  • Monitoring day to day operations

What you need

  • Open to freshers
  • Communication
  • Last-mile delivery
  • SOP writing
  • Reconciliation
  • Any graduate

Similar jobs

Customer Relationship Executive

Career Site·Ludhiana

Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 9 h ago on their own site

Customer Service Executive

Muthoot Fincorp·Ludhiana

Can I apply
Open to any education · 0–4 yrs
Pay
Pay not stated
Source
From the company's careers page · 1 week ago
How to apply
On Muthoot Fincorp's site: short form, ~5 min