Associate - Client Experience in Madurai – Freshers

About the role

We are seeking a dynamic Associate to join our Client Experience team in Madurai. This role is ideal for recent graduates looking to kickstart their careers in the logistics industry. As an Associate, you will be responsible for enhancing client interactions and ensuring a positive experience throughout their journey with us.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month