Associate - Client Experience in Makrana – Freshers

About the role

As an Associate, you will play a crucial part in enhancing the experience of our clients, ensuring their needs are met efficiently and effectively. Your responsibilities will include assisting clients with inquiries, providing support throughout their journey, and collaborating with team members to improve service delivery.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month