Associate - Client Experience in Mancherial – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in Mancherial within the logistics industry. The ideal candidate will be a recent graduate from any field, eager to contribute to a team that prioritizes exceptional service and client satisfaction. In this role, you will assist in managing client relationships, ensuring that their needs are met effectively.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month