Associate - Client Experience in Mandi – Freshers

About the role

As a vital part of the client relationship department, you'll be responsible for addressing client inquiries, resolving issues, and fostering positive interactions. The ideal candidate should have a graduation degree in any field and possess a willingness to learn and adapt in the fast-paced logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month