Associate - Client Experience in Mangalore – Freshers

About the role

We are seeking a motivated Associate for our Client Experience team in Mangalore. This role is ideal for recent graduates who are eager to start their careers in the logistics industry. As an Associate, you will play a crucial role in enhancing our clients' experience, ensuring that their needs are met with efficiency and professionalism.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month